Customer Personal Data Statement (“Statement”)
In accordance with Section 486 of the Personal Data (Privacy) Ordinance (the “Ordinance”) and applicable data protection laws, this statement is intended to inform customers about the collection, use, retention, disclosure, transfer, confidentiality and access by the Company and The policy and implementation of customer information held by shopping networks managed and/or operated by the Company.
From time to time, customers are required to provide us with information relevant to the supply of goods and/or services. Failure to provide such information may result in us being unable to provide goods and/or services.
When purchasing, booking or communicating with us through this website, customers need to confirm that they accept and/or agree to the terms of this statement. Customers’ use or access to this website is deemed to have agreed/accepted the terms of this statement.
If the customer provides personal data of a third party (such as the names and contact details of the customer’s family or friends to make a reservation), the customer is aware and confirms that he or she has obtained the consent of the relevant third party to provide us with their personal data.
We collect the following categories of personal data from our customers for the purposes described in paragraph 5 below:
Full name and contact information;
Credit card and other payment details;
sending address; and
Any other information the customer chooses to provide to us.
The Client agrees that any personal data about the Client or other parties (“Personal Data”) that it provides to us may be disclosed and transferred to the following locations or persons who need to know such data for the purposes set out in paragraph 5: Persons who use, process, retain or transfer such personal data:
Our corporate offices in Hong Kong and goods that have been pre-ordered or purchased by customers;
any of our agents, contractors, credit providers, financial institutions, service providers or professional advisers or any other person who is under a duty of confidentiality to us;
any of our holding companies, their subsidiaries and any companies in which they have a direct interest;
any of our actual or proposed assignees or transferees; and
Any other party with the consent or instruction of the Client.
The customer acknowledges and agrees that his/her personal data is provided to us and retained, retained or transferred by us for the following purposes and as agreed between the customer and us or as required by law from time to time:
Provide any goods and/or services to customers (including product reservations and arranging delivery, membership-related services and responding to information or service inquiries and requests);
Analyze, verify and/or check customer credit, credit history and payment status;
Ensure customers’ continued creditworthiness;
Process any payment instructions, direct debit lines and/or credit lines requested by the Client;
To fulfill, prepare and execute any agreement entered into between the customer and us;
make disclosures in compliance with any legal requirements; and
Any other purpose related to the above.
We intend to use our customers’ personal data (including their names and contact details) for the direct marketing of news, offers, services, promotions, events and other information relevant to our campsite business. We will not use customers’ personal data without authorization unless we obtain the customer’s consent or the customer expresses no objection to our use of their data. We will always obtain the customer’s consent or the customer has indicated that they have no objection to the use of their data before using their data for direct marketing activities. Customers may opt out of receiving direct marketing materials from us by following the instructions in the relevant communications or by contacting us directly at charlie@salongoahead.com.
Subject to applicable data protection laws, the customer has the right to:
Check whether we hold any personal data relating to our customers;
access the personal data we hold about that customer;
Request that we correct any inaccurate personal data;
(from time to time) determine our policies and practices in relation to personal data and inform us of the categories of personal data we hold;
Withdraw consent to the processing of his/her personal data;
delete his/her personal data;
restriction of data processing;
object to data analysis;
carry personal data; and
Make a complaint to the supervisory authority (if applicable).
Under the Ordinance, we are entitled to charge a reasonable fee for processing any data access request.
Any request for use of personal data, correction of personal data or information regarding our relevant policies and practices in relation to the data held and categories of personal data, or regarding the customer’s rights set out in paragraph 7 above, should be made in writing, as per Proceed as follows:
Email: charlie@salongoahead.com
We will only retain personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal, accounting or compliance-related requirements.
We will assess the level, nature, implications and potential risks of harm caused by unauthorized use or disclosure of personal data to determine the appropriate data retention period based on the purposes for which the personal data is collected/processed and applicable legal requirements.
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